Cannot reach api.alquran.cloud from our server

zafarsadiq

Assalamu alaikum.

We cannot reach api.alquran.cloud from our server. Our IP address is: 157.230.42.63

Below is what our programmer said:

I found that our server is a DigitalOcean Singapore droplet (157.230.42.63), no IPv6.
api.alquran.cloud is a CNAME to qji17fayka6.geo.on.bahriya.app → 5.223.42.94 (same operator as cdn.islamic.network, islamic.network, alquran.cloud).
From this server, all of islamic.network / bahriya infrastructure is unreachable — API, main site, and audio CDN. TCP 443/80/22 and ICMP all time out.
General outbound is healthy (Google, WordPress.org, GitHub respond in <1s), local firewall is ACCEPT/ufw inactive.
mtr shows packets reach the target's own network (last reply: 5.223.8.102, same AS) and then get dropped. So the block is on their side, likely blocking DigitalOcean SGP IPs or a routing/return-path issue toward your range. That's why it works from your server/local.

Could you please look into this issue and give a feedback?

Jazakallah

meezaan

zafarsadiq 3laykum salaam. Digital Ocean is blocked on our firewalls due to repeated attacks. Digital Ocean themselves recommended doing this as they did not want to trace down and close any more accounts (they already claimed they had closed a few at our request).

zafarsadiq

meezaan Jazakallah for you swift response. Isn't it possible to whitelist our IP?

gokboru

zafarsadiq Yes, but you will need to raise a support ticket.

Please provide the name of your application, a link to the website / app store, IP address mentioned above and include expected volumes of API calls.

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